Due.Work Support
Due.Work Support
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Add to Website

You can add your projects to your website and convert them into -

  • Live Chat
  • Customer Feedback
  • Product Roadmap
  • Knowledge Base (FAQs, Guides and Tutorial)
  • Quick Help
  • What's New
  • Mincro Survey
  • Meeting Scheduler



Follow steps to integrate any one of the above into your website.



  • Click on "Add to Website" button at the top left corner of your header.
Add to Website





  • An add to website dialog will appear, which will show list of all the use case, you can integrate into your website.
Add to Website





  • Click on any of the option from the list, for example if you want to add "Live Chat" in your website, click on it. It will open it's details.
  • Type in the title you want to display.
  • Select the project from the dropdown, if you have not created any project, click on "Create New Project" from the dropdown.
  • Click "Enable" to activate the use case.
Add to Website





  • Once you have activated the plugin, select how you want to integrate it in your website.
  • There are 3 ways by which you can integrate in into your website -

- Popup Dialog

- Popup Widget

- Inline Embed



  • Select any one of the above option and click on "Copy Code", place the code in your page header, and voila your project has been sucessfully integrated to your website.



<html>
<head>
<script src="http://due.work/use-cases/snippet.js" type="text/javascript">
</script>
<script> dueWork.init('xx-xxxxxx', 'inline'); </script>
</head>
<body>
</body>
</html>



Add to Website



Let's discuss each one by one and see how you can use them in your website.



Knowledge BaseYou can use "Knowledge Base" usecase, to write FAQs, tutorials and guides for your customers. You can create and publish rich tutorial, trouble-shooting and support content to help customers help themselves. You can turn your whole documentation into your knowledge base, so that you can save time on your customer service and focus more on your product. This is how, it will look like for you - https://d3ecop63lb1osm.cloudfront.net/a3H2LCKHR/images/jEbdja9_kfQRkG5YG.png There are 3 ways by which you can use live chat in your website -  Popup Widget - It will display a popup widget at the bottom right corner of your website. https://d3ecop63lb1osm.cloudfront.net/a3H2LCKHR/images/jEbdja9_fHPnOp1xo.png Popup Dialog - It will display a dialog over your screen. https://d3ecop63lb1osm.cloudfront.net/a3H2LCKHR/images/jEbdja9_bWNrZMZuF.png Inline Embed - Use this to integrate it between your web page https://d3ecop63lb1osm.cloudfront.net/a3H2LCKHR/images/jEbdja9_nS6LWJkP6.png

Live ChatYou can not only use due.work projects for internal management but can also use for "converting your visitors into customer", due.work provides "Add to Website" functionality by which you can use any project for customer live chat... When you integrate a project into your website as a Live Chat, you will receive all your visitors/customers messages into your project, you just have to be available to chat with visitors on your website. Each conversation creates a new thread/comment, allowing your team to manage it all from one place. This is how it will look when you receive messages from your customers. https://d3ecop63lb1osm.cloudfront.net/a3H2LCKHR/images/jEbdja9_wFvFdn-Vw.png There are 3 ways by which you can use live chat in your website - Popup Widget - It will display a popup widget at the bottom right corner of your website. https://d3ecop63lb1osm.cloudfront.net/a3H2LCKHR/images/jEbdja9_l0JBzbIBP.png Popup Dialog - It will display a dialog over your screen. https://d3ecop63lb1osm.cloudfront.net/a3H2LCKHR/images/jEbdja9_S6yL9OIVv.png Inline Embed - Use this to integrate it between your web page. https://d3ecop63lb1osm.cloudfront.net/a3H2LCKHR/images/jEbdja9_LTMgO0508.png

Customer FeedbackYou can integrate "Customer Feedback" use case to understand what your customers want so you can build the most impactful features. You will have a better understanding of what your customers really care about and will make strategic decisions faster and build better customer relationships while saving hundreds of hours of unnecessary work. Once you have added feedback to your website, your customer can post new feedback or can comment on existing feedbacks. This is how feedbaack will look like to you - https://d3ecop63lb1osm.cloudfront.net/a3H2LCKHR/images/jEbdja9_3g_7P3mQi.png There are 3 ways in which you can use feedback in your website. Popup Widget - It will display a popup window at the bottom right of the screen. https://d3ecop63lb1osm.cloudfront.net/a3H2LCKHR/images/jEbdja9_7LGrCjRqv.png Popup Dialog - It will display a dialog over your screen. https://d3ecop63lb1osm.cloudfront.net/a3H2LCKHR/images/jEbdja9_HyCfLiohI.png Inline Embed - Use this to integrate it between your web page. https://d3ecop63lb1osm.cloudfront.net/a3H2LCKHR/images/jEbdja9_MKVSZqhvA.png

Product RoadmapYou can create your own roadmap for your product and show your commitment to being customer-driven by showing what you're working on. You can show your customers what you are working on currently, what will you work next and what are your goals for your future. To create a roadmap you can simply create multiple pages according to month or year and group all the task which your team will be performing over that period. Here is a sample - https://d3ecop63lb1osm.cloudfront.net/a3H2LCKHR/images/jEbdja9_mwA_2czPL.png There are 3 ways by which you can integrate it in your website - Popup Widget - It will display a popup window at the bottom right corner of your website.