You can integrate "Customer Feedback" use case to understand what your customers want so you can build the most impactful features. You will have a better understanding of what your customers really care about and will make strategic decisions faster and build better customer relationships while saving hundreds of hours of unnecessary work.
Once you have added feedback to your website, your customer can post new feedback or can comment on existing feedbacks.
This is how feedbaack will look like to you -
There are 3 ways in which you can use feedback in your website.
Popup Widget - It will display a popup window at the bottom right of the screen.
Popup Dialog - It will display a dialog over your screen.
Inline Embed - Use this to integrate it between your web page.